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  • Medical Projects Team
  • To ensure patient privacy and confidentiality is maintained, all correspondence and other documents sent to MSD and suppliers of MSD products must refer only to the patient’s unique MSD Patient Allocation Number (also referred to as Patient ID on MSD Access Portal). Please do not send any information that identifies a patient to MSD.
  • E: mpt@msd.com
  • AU Tel: 1800 093 766
  • AU Fax: (02) 8988 8953
  • NZ Tel: 0800 420 010
  • NZ Fax: 0800 420 012
  • Medical Information Team
  • If you have a medical information enquiry, or need to report an adverse event or a product complaint for an MSD product, please contact Medical Information on:
  • E: DPOC.australia@msd.com
  • AU Tel: 1800 818 553
  • NZ Tel: 0800 500 673

  • Privacy Policy
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Copyright © Merck & Co., Inc., Rahway, NJ, USA, and its affiliates. All rights reserved.
Merck Sharp & Dohme (Australia) Pty Limited. Building A, Level 1, 26 Talavera Road, Macquarie Park NSW 2113.
Merck Sharp & Dohme (New Zealand) Limited. Level 3, 123 Carlton Gore Road, Newmarket, Auckland 1023, New Zealand.
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Privacy Collection Statement

Merck Sharp & Dohme (Australia) Pty Limited and Merck Sharp & Dohme (New Zealand) Limited (“MSD”) will collect, record and use your name, hospital name, phone number, email, pharmacist/requestor name, pharmacy/clinic name, phone number, email, wholesaler account number (if applicable), delivery address and other personal information (please note that some of this information may be personal sensitive information) for the purposes of processing your request in relation to MSD Patient Access Programs including to communicate by way of electronic messages. If you choose not to provide us with your personal information, we may not be able to fulfil these purposes. We will keep your personal information for only as long as is necessary to carry out the purposes described above (unless we are required or permitted by law to hold the information for a longer period). We may disclose your personal information to organisations who assist us and our affiliated companies (which may be located in other countries including United States, United Kingdom, Singapore, South America, Poland, China or India). If you would like to know more about our privacy policy, including how to access and seek correction of the personal information MSD holds about you, how to complain about a breach of the Australian or New Zealand Privacy Principles, and how MSD handles such complaints, please go to Australia: https://www.msdprivacy.com/au/en/index.html or contact our Privacy Officer at Locked Bag 2234, North Ryde, NSW 1670, T +61 2 8988 8000, E msd_privacy_office@msd.com. New Zealand: https://www.msdprivacy.com/nz/en/index.html or contact our Privacy Officer at C/O MSD, PO Box 99-851, Newmarket, Auckland 1149, T +64 9 523 6000, E msd_privacy_office@msd.com.